**I was pretty heated and quick to post. I'm more upset at the fact that they weren't willing to either let me exchange the grovers with the locking tuners, or send me the locking tuners as now previously advertised. My hot-head is cooling, but still quite disappointed. Not sure what to do now; just keep it, and "deal with it", or show my disappointment by returning the guitar for another. Uh.....guitar problems** Wow...so Schecter Guitars got back to me about my guitar NOT being shipped with the listed locking tuners. This was their reply: "Hello, Thank you for supporting Schecter Guitars! It looks like there is a mistake on our website, that guitar is supposed to come with Grover tuners. I will make sure the website is updated so this does not happen again. I’m very sorry for the inconvenience this caused you. Grover tuners are top of the line, and it was a conscious decision to include Grover’s instead of locking tuners. A good set of standard tuners are equally as functional as locking tuners, have fewer moving parts, and even reduce weight to the headstock of your guitar. However, if it is worth the effort to send the guitar back so you are fully satisfied with your purchase, I encourage you to do so." I will be returning my guitar, and will not be purchasing from schecter, again; will recommend others do not, as well. Not happy.