NGD - A not so merry christmas - Acacia Romulus Multiscale 8 content

Discussion in 'Extended Range Guitars' started by codyblast, Dec 26, 2013.

  1. Danukenator

    Danukenator Kane's Bane

    Messages:
    2,527
    Likes Received:
    296
    Joined:
    Dec 21, 2011
    Location:
    Portland, ME
    Dude, I'm so sorry you had to deal with this bullshit. Nothing worse then getting burned on a custom. However, thank you so much for posting a no-BS NGD instead of trying to sneak out from under the build. It helps keep everyone honest!
     
  2. JamesM

    JamesM The Armada

    Messages:
    7,484
    Likes Received:
    1,182
    Joined:
    May 29, 2010
    Location:
    USA
  3. canuck brian

    canuck brian Bowes Guitars Contributor

    Messages:
    3,657
    Likes Received:
    895
    Joined:
    Oct 16, 2006
    Location:
    Toronto
    That guitar should have been rebuilt in at least 5 different stages from what I can see. The fretboard being slammed to the body is just stupid. Unless you're recessing your bridge(s), good luck on getting decent action with almost any bridge on the market.

    If you're building a guitar and you .... it up, you rebuild it. Period. This shouldn't even be up for debate or questioned. You sure as hell don't make a half assed attempt to ship the customer a guitar like this.

    You could cut a recess for a bridge plate to mount the ABM's to and get them lower in an effort to get the the action lower. You shouldn't have to do this at all, but it's a possible solution.

    I had a couple of frets in one of my customers guitars lift out in transit - the cutters i used for the slots were too wide for the frets to have a solid catch, so i covered a complete re-fret for the guy.

    Hats off to Perry for trying to help OP out and get this guitar into a useable condition.
     
  4. Aris_T

    Aris_T SS.org Regular

    Messages:
    767
    Likes Received:
    23
    Joined:
    Aug 8, 2007
    Location:
    Athens, Greece
    I can't think of anything more appropriate than unacceptable. The fact that you ordered a neck-through and received (as it seems) a set neck, freaked me out the most.

    Really hope that Ormsby turns this into a guitar that you can actually play!
     
  5. Lorcan Ward

    Lorcan Ward 7slinger

    Messages:
    5,611
    Likes Received:
    2,446
    Joined:
    May 15, 2009
    Location:
    Ireland
    :erk:

    Seeing companies build guitars like this really annoys me. After seeing what happened to Invictus and how one thread/article can destroy a luthiers rep it amazes me how guitars like this are let out to the public when they should be thrown in a fire.

    If it was me I'd demand a refund since you didn't get the specs you payed for. The company is going to go under in 2014 if they keep this up.

    Ormsby will be able to sort out a lot of the problems. The Saddles can be recessed, freeboard refretted, Not sure about the string tree and tuners messing everything up though.
     
  6. RV350ALSCYTHE

    RV350ALSCYTHE SS.org Regular

    Messages:
    1,004
    Likes Received:
    79
    Joined:
    Apr 8, 2012
    Location:
    Sault Ste. Marie, Ontario/Michigan
    Threads/Articles don't destroy luthier's :lol:

    Their terrible work does!

    It is nice that a thread can hasten the collapse before more people get ....ed, but really they killed themselves by letting garbage out the door.

    Seriously, they could have removed the hardware and scrapped the guitar and started over. Maybe lose $50 in material (wood) as well as the time spent making this POS. Maybe give the employee a good slap and start over.

    Losing some profit on a rebuild could have saved this company. Instead they risk losing everything because they don't want to satisfy ONE customer.

    Strongly Advise!
    If YOU don't catch our ....ups while we make them you will not receive a playable instrument.
    Liability is on you, the customer, to provide quality control.




    OP: let me know if you're interested in selling this POS. I'm interested in making this workable if you don't want to have anything more to do with it.
    Send me a PM.
     
  7. simonXsludge

    simonXsludge (((Ω)))

    Messages:
    3,340
    Likes Received:
    2,170
    Joined:
    Jan 6, 2010
    Location:
    Berlin, DE/Tampa, FL
    Man, this is terrible. Such a bad joke of a guitar, I truly feel sorry for the OP, who clearly hasn't received what he payed for. A refund would be the only fair solution here, IMHO.
     
  8. drmosh

    drmosh Sir Paul of the Mosh Contributor

    Messages:
    4,726
    Likes Received:
    563
    Joined:
    Apr 29, 2007
    Location:
    Manchester, UK
    ouch :( that nut is roter level, the rest is even worse
     
  9. drmosh

    drmosh Sir Paul of the Mosh Contributor

    Messages:
    4,726
    Likes Received:
    563
    Joined:
    Apr 29, 2007
    Location:
    Manchester, UK
    utter joke!!!!
     
  10. Guamskyy

    Guamskyy Hwat you call me?

    Messages:
    1,261
    Likes Received:
    204
    Joined:
    Mar 17, 2010
    Location:
    Spring, Texas
    Real shame on your guitar man. I got my guitar from Acacia when he was still fairly new, I was quote number 45, so I believe it was only Scott and probably another guy working under him that built my guitar. Now that there popularity has skyrocketed (in both good and bad now), he has probably recruited more people, thus quality probably slipping through the cracks.

    If you read my NGD for my Acacia guitar http://www.sevenstring.org/forum/extended-range-guitars/233412-ngd-mirrored-8-string-56k-start-your-engines.html, I had some finish issues as well and pickup mounting issues, but that was pretty much it.

    I really hope you can get this resolved. My experience was great with Scott, hell I even met him when I went over to his area because I had some relatives that actually lived close by; a real nice dude. Unfortunately that is not an exception to what this potentially badass guitar could have been= a badass guitar.
     
  11. Señor Voorhees

    Señor Voorhees SS.org Regular

    Messages:
    2,003
    Likes Received:
    567
    Joined:
    Mar 26, 2013
    Location:
    Woonsocket, RI
    Jesus Christ, that's the kind of thing you don't even expect in a $200 guitar, let alone a $2k+ custom guitar. I hope it works out for you, as that's not a small amount of money to have dumped into that abortion of an instrument. It really is sad that somebody thought it'd be okay to charge that much hard earned cash and then make this thing.

    For what it's worth, it looks nice, and once it's made playable it should (hopefully) be a pretty sweet axe. Props to Ormsby if they can get this thing in working order. (hell, props for even just being willing to attempt fixing what some schmuck ruined.) I definitely think de-badgeing is a great idea. Seriously, I wouldn't want to be seen repping a shit company.
     
  12. decreebass

    decreebass ...Mulva?

    Messages:
    1,370
    Likes Received:
    300
    Joined:
    Mar 14, 2013
    Location:
    Mililani, Hawai'i
    Thanks for this post - please do follow up if they make it right.
     
  13. RedDog22

    RedDog22 SS.org Regular

    Messages:
    177
    Likes Received:
    13
    Joined:
    Oct 10, 2012
    Location:
    Washington, D.C.
    seems like once companies get the artist endorsement/s, order volume goes up, quality suffers, and delays/back-ups begin. Saw these issues on another custom build thread a few weeks ago. Very enlightening. Shame you had to not only wait all year, pay the import & taxes only to recieve an unplayable axe. That shallow nut & string hold-down bar makes me want to :scream: if it was not asked for by you.

    Anyway, hope you can get it sorted out & keep us updated.
     
  14. codyblast

    codyblast 1

    Messages:
    56
    Likes Received:
    87
    Joined:
    Jul 25, 2012
    Location:
    1
    I originally ordered an angled nut. They sent a progress picture with a zero fret and straight nut like on the all wenge hades multiscale they had recently built, I pointed out that I didn't order than and in attempt to salvage the situation, asked for an angled strat style nut to be placed behind the zero fret. I sent a picture of a skervesen build as reference. The picture had a string tree in it, so while I didn't explicitly order it I can see why it went there.
    Funnily enough though, the string tree wasn't present on any of the photos until the very very last batch before sending it out. Seems to me like the first time they tuned the guitar up, they realised the strings pop out of the nut and rather than build a new nut, they just wacked a string tree on there to sort it out. A new nut is still required anyway as the string spacing is very uneven.

    I emailed acacia a big list of every flaw I could find, mentioned they were all covered by their terms and conditions. An un named employee said that a refund is 'the best thing to do' or something like that, and said he would talk to Scott about it. Just waiting on the details of the refund now. I'm hoping for full refund on the guitar + original shipping and for them to pay for the shipping back to USA. Initial import fees being refunded would be nice as well but I don't think they are really liable for those.
     
  15. MaCkCiTy

    MaCkCiTy SS.org Regular

    Messages:
    120
    Likes Received:
    15
    Joined:
    Dec 20, 2013
    Location:
    Gold Coast, AUS
    I'm sure you would be able to get tax back, surely it would be the same as a duty free refund or something! Can't pay goods and services tax on something that didn't happen!
     
  16. ormsby guitars

    ormsby guitars SS.org Regular

    Messages:
    636
    Likes Received:
    84
    Joined:
    Feb 25, 2007
    Location:
    Australia
    The exact reason I refused all endorsement offers from anyone in the first 7 years of business. And that included some 'OMFG they are a household name!' players. I've only given away one instrument and that was the RR Bass. All other endorsers get a discount but they still have to pay... and wait.

    Business growth needs to be carefully planned. It needs to be sustainable. It needs to be organic. It needs to match your mindset and personal growth abilities. You need susyems in place that are proven. You need consistancy and repeatability. Too quick and it runs away from you. If it runs away from you, you're screwed.
     
  17. mcd

    mcd stuff and thangs

    Messages:
    1,625
    Likes Received:
    191
    Joined:
    Jan 24, 2012
    Location:
    Paso Robles Ca
    Not only is it probably very solid, if it's not they will give you a new one! More importantly after the problem is half fixed they sell it as B-stock.....I have had about 30 Bstock LTD's in my day.....SAVINGS!!!!!
     
  18. MF_Kitten

    MF_Kitten Set up us the bomb

    Messages:
    11,337
    Likes Received:
    1,790
    Joined:
    Apr 21, 2007
    Location:
    Kopervik, Norway
    whoah, whoah, let's not stretch it that far! My Roter's nut would only slip on the lowest string... This shit is worse! :p
     
  19. capoeiraesp

    capoeiraesp SS.org Regular

    Messages:
    2,886
    Likes Received:
    781
    Joined:
    Nov 16, 2009
    6000+ views for this thread. I don't think this abomination will be forgotten anytime soon.
     
  20. vansinn

    vansinn SS.org Regular

    Messages:
    2,928
    Likes Received:
    171
    Joined:
    Sep 22, 2007
    It's almost laughable, because most of those errors could fairly easily have been avoided; it's simply a lack of care in the manufacturing.

    Outside the scope of this is the chosen lower quality of bridge/saddles, and I'm not sure about what's been going on with the paint-taint.

    Seems to me like fixable - with due financial penalties, of course..
    Why any builder would risk such stuff added to the resume is beyond my capacity :spock:
     

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.