Its funny how stressful situations can just be absorbed into your daily life, and how the phrase "you don't know what you've got till its gone" can apply to negative situations and things as well. I shipped the guitar last week, and have just received the remainder of the refund. 19 months since I put my deposit down, (11 months build and 8 months since recieving it) I no longer have that eye sore and am back to where I started financially, having every dollar I gave them, back. And the sense of relief is actually overwhelming. I've thanked the guys at Acacia for FINALLY making things right, they said that the guitar was not at all up to their standard and obviously due to a bunch of pressure at the time it mustn't have gotten a full QC check before leaving. I find that hard to believe, as Scott himself built this guitar over the course of 11 months so he would've known EXACTLY how it was. To their credit, they are owning up to their mistakes and want to clear any negativity from their name, so I hope anyone that may choose to do business with them in future has a far far better experience than I had.