Legion
Slightly cynical, mostly okay, completely drunk.
So since this is the Beginners section I thought I'd post this here. Probably something that happens a lot to people starting out so I thought I'd share.
So I got this really fucking nice guitar with actives in it, and I had already bought a set of passive pickups to put into it. So I was like "eh, setting up a floyd is way too much work, and active to passive conversion is even more, might as well pay a guy to do it right."
So I looked up highly rated repair shops in my area and found one. Found one rather quickly, and they seemed to be VERY well rated. Excellent. I drive it up there, drop it off, describe the pickup wiring I want, discuss payment. I was quoted 180 bucks for install, new pots, setup (which is kinda high but I figured they're a popular shop, might as well pay for the quality of work). So I make the payment, and leave. I get told that the turnaround time was 3 weeks. Okay cool. Highly regarded shop, probably high volume. I understand.
About 20 days later I get a phone call.
"Hey! The wiring you wanted needs a superswitch. Or we could do a push pull."
"Hey, I have a superswitch lying around somewhere. Let me drive it up to you."
"ok cool"
So I drive it up there.
Three days later.
I get an ANGRY phonecall.
"You're asking for the impossible. We cannot combine a push pull with a superswitch to do what you want. We spent 2 hours extra on this trying to figure it out."
"But...we decided to do either/or?"
"Ok. We'll do the superswitch and regular pot."
The implication was pretty clear. They were upset that they spent additional labour, which is fair. Perhaps I worded myself poorly (which I have the tendency to do sometimes...I have a fairly thick Indian accent and it makes me conscious, which sometimes leads to poor phrasing). I offered to pay for the extra labour. Some extra money spent is not of too much consequence to me. I'm time poor, not money poor. Whatever.
I come home. Plug it in. Something seems off. The setup was ok, a bit high for my taste. Quick fix. Intonation was excellent, so no issue there. But the tone...
Almost like the pickups were fucked. Weak, thin, REALLY low output, which is weird because these were pretty high output pickups per the website. Maybe the tone knob or volume knob were somehow rolled down? I tried fiddling with the knobs.
WAIT A FUCKIN MINUTE. WHAT IS THAT WOBBLE ON THE VOLUME POT. I REMEMBER THAT WOBBLE.
From BEFORE I turned in the instrument. I opened up the cavity. TWENTY. FIVE. K. POTS.
These people didnt change the pots when they changed the pickups. But they charged me for it, clearly. Is this shit for real?!
I just sat there. Jaw on the floor. I'm not mad, just...amused. I took a monetary hit, but I'm fortunate that I make enough money for it to not matter to me. I'm just thinking..."THESE guys are the pros I've heard such good things about?" They've been doing this for a decade, then they get mad at me because they couldnt figure out a wiring (I'm less sympathetic to them after the incident), charge me extra, get sloppy with wiring, so I'm left holding the bag 260 bucks down for an ok setup and unusable wiring.
At least the intonation was great....
LEARN TO DO YOUR INSTRUMENT MAINTAINANCE YOURSELVES, PEOPLE.
So I got this really fucking nice guitar with actives in it, and I had already bought a set of passive pickups to put into it. So I was like "eh, setting up a floyd is way too much work, and active to passive conversion is even more, might as well pay a guy to do it right."
So I looked up highly rated repair shops in my area and found one. Found one rather quickly, and they seemed to be VERY well rated. Excellent. I drive it up there, drop it off, describe the pickup wiring I want, discuss payment. I was quoted 180 bucks for install, new pots, setup (which is kinda high but I figured they're a popular shop, might as well pay for the quality of work). So I make the payment, and leave. I get told that the turnaround time was 3 weeks. Okay cool. Highly regarded shop, probably high volume. I understand.
About 20 days later I get a phone call.
"Hey! The wiring you wanted needs a superswitch. Or we could do a push pull."
"Hey, I have a superswitch lying around somewhere. Let me drive it up to you."
"ok cool"
So I drive it up there.
Three days later.
I get an ANGRY phonecall.
"You're asking for the impossible. We cannot combine a push pull with a superswitch to do what you want. We spent 2 hours extra on this trying to figure it out."
"But...we decided to do either/or?"
"Ok. We'll do the superswitch and regular pot."
The implication was pretty clear. They were upset that they spent additional labour, which is fair. Perhaps I worded myself poorly (which I have the tendency to do sometimes...I have a fairly thick Indian accent and it makes me conscious, which sometimes leads to poor phrasing). I offered to pay for the extra labour. Some extra money spent is not of too much consequence to me. I'm time poor, not money poor. Whatever.
I come home. Plug it in. Something seems off. The setup was ok, a bit high for my taste. Quick fix. Intonation was excellent, so no issue there. But the tone...
Almost like the pickups were fucked. Weak, thin, REALLY low output, which is weird because these were pretty high output pickups per the website. Maybe the tone knob or volume knob were somehow rolled down? I tried fiddling with the knobs.
WAIT A FUCKIN MINUTE. WHAT IS THAT WOBBLE ON THE VOLUME POT. I REMEMBER THAT WOBBLE.
From BEFORE I turned in the instrument. I opened up the cavity. TWENTY. FIVE. K. POTS.
These people didnt change the pots when they changed the pickups. But they charged me for it, clearly. Is this shit for real?!
I just sat there. Jaw on the floor. I'm not mad, just...amused. I took a monetary hit, but I'm fortunate that I make enough money for it to not matter to me. I'm just thinking..."THESE guys are the pros I've heard such good things about?" They've been doing this for a decade, then they get mad at me because they couldnt figure out a wiring (I'm less sympathetic to them after the incident), charge me extra, get sloppy with wiring, so I'm left holding the bag 260 bucks down for an ok setup and unusable wiring.
At least the intonation was great....
LEARN TO DO YOUR INSTRUMENT MAINTAINANCE YOURSELVES, PEOPLE.