Jackson HT7 Hipshot problem

Discussion in 'Sevenstring Guitars' started by philkilla, May 17, 2019.

  1. philkilla

    philkilla Jesus Saves Contributor

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    Hello all! I recently purchased a beautiful used HT7 off of reverb, but unfortunately I'm having an issue with it:

    I cannot get the action to 3/64's without bottoming out the saddles on the hipshot. I currently have the neck relief set at .18mm, which in my 18 years of playing has always been a sweet spot.

    This is my 3rd guitar with a hipshot, and the other two both have the .125 base plate version, where as this guitar has the .175 version.

    My initial thought was swapping that out, but I can't help but think that there must be a deeper underlying issue.

    Since the guitar is used, I do not currently have the original sales receipt, however I'm trying to get it. Jackson/Fender will not provide warranty service without it either.


    My question is, is this a common issue or not? I think it could be fixed with the other bridge type, but that's not really a good excuse for a guitar that costs this much.
     
  2. JD27

    JD27 ESP Cult Member

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    Did someone swap the stock Jackson bridge out for a Hipshot? Jackson/Charvel are using the same bridges on their import 6/7 strings. I swapped to .125 Hipshots on my Charvels after noticing a similar issue with the stock one which I measured at .173. They were almost bottomed out but now I have much more room for adjustment with the .125s.
     
  3. philkilla

    philkilla Jesus Saves Contributor

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    I haven't swapped it out, but according to jacksons site they use .175 bridges on these guitars.

    I compared it to my km7 and banshee 8 both with hipshots, and the HT7 clearly has the fatter base plate.
     
  4. JD27

    JD27 ESP Cult Member

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    Yup, which is why I went with a .125 base Hipshot as a replacement.
     
  5. MaxOfMetal

    MaxOfMetal Likes trem wankery. Super Moderator

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    And there's nothing off about the neck angle?
     
  6. philkilla

    philkilla Jesus Saves Contributor

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    I went as far as .20mm of neck relief; checked and double checked the bass/treble side as well.

    It appears that I'm the 4th owner of this guitar, and I'm trying to get the original receipt for warranty work but it may be futile.
     
  7. MaxOfMetal

    MaxOfMetal Likes trem wankery. Super Moderator

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    Not the relief, the neck angle at the joint.
     
  8. philkilla

    philkilla Jesus Saves Contributor

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    I've honestly never checked that, and dont have data from jackson to compare against either.
     
  9. MSS

    MSS SS.org Regular

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    Neck angle, nut too high maybe?
     
  10. Exit Existence

    Exit Existence SS.org Regular

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    Try shimming the neck pocket, you can use a paper business card cut to fit or something of similar thickness.
    Do a quick google search for it, lots of info how to do it and it's easily reversible.
     
    MSS likes this.
  11. philkilla

    philkilla Jesus Saves Contributor

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    I thought of shimming it, but it just blows my mind that would be necessary for a guitar that costs this much.
     
  12. MSS

    MSS SS.org Regular

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    Is this the USA model? It seems they are touch and go. I returned one last year for fret pops.
     
  13. MaxOfMetal

    MaxOfMetal Likes trem wankery. Super Moderator

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    That's not quite how it works, and since this one has made the rounds (4th owner is red flag city) it's possible someone messed with the neck joint previously.
     
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  14. philkilla

    philkilla Jesus Saves Contributor

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    It is the US model; and you're right, shame on me for jumping on it. Saw what I thought was a good deal, but it's turning out to be the opposite.
     
  15. MaxOfMetal

    MaxOfMetal Likes trem wankery. Super Moderator

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    I don't say that to shame you or anything, just understand some minor setup work might be needed.

    At least three previous folks have had a stab at messing with the setup, which means at least three people could have dicked up the neck angle for whatever reason.
     
  16. philkilla

    philkilla Jesus Saves Contributor

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    I know you weren't shaming me; it was a self deprecating bit of sarcasm.

    You're totally right too. The main question I wanted answered was has anyone else had this issue I'm facing before?

    @bulb you have any insight at all?
     
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  17. MaxOfMetal

    MaxOfMetal Likes trem wankery. Super Moderator

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    I remember someone else having a similar issue in the giant HT thread, I want to say it was from the neck not being bolted on properly. I don't remember the specifics though, sorry.
     
  18. philkilla

    philkilla Jesus Saves Contributor

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    I've requested a refund from the seller; he's a member here and hopefully honors it.

    I've had the guitar for a week and can't come to grips with it.
     
  19. jephjacques

    jephjacques BUTTS LOL

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    Yeah dude I really resent you taking this to SSO and badmouthing the sale before I even had a chance to respond to your messages! Mods, I don't know what the etiquette is for Reverb sales drama leaking over onto the forums, please advise me how to proceed here. I don't appreciate my rep being attacked like this because he doesn't like a guitar he bought.
     
  20. MaxOfMetal

    MaxOfMetal Likes trem wankery. Super Moderator

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    Genuinely sorry to hear that, dude.

    I hope it works out.

    I don't see anyone attacking you. I certainly don't have a lesser view of you.

    Seems like he's just not happy with the setup, and rather not sort it out.
     

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