Helix reliability survey??

Discussion in 'Gear & Equipment' started by Dineley, May 21, 2018.

  1. Dineley

    Dineley SS.org Regular

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    Hey so my one year warranty expiriation is fast approaching. Retailer offers a one year extension for 80 CAD.

    My Helix has had to go in for repair once for total lack of output... Seemingly a common glitchm

    Wanted to see if any other owners had issues with their unit to gauge just how prone to issues these are.

    Cheers
     
  2. Lemonbaby

    Lemonbaby SS.org Regular

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    No issues at all - bought in August 2016...
     
  3. myrtorp

    myrtorp Jiggywiggy

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    Mine have frozen on startup 2 times when I launch my DAW and the editor and Helix at the same time. I think that is an issue with firmware version I currently have, I havent downloaded the latest one right now. I hve had mine since about 1 year ago and im happy so far :)
     
  4. that short guy

    that short guy SS.org Regular

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    Only issue I've had in the last 2 years was my fault. But that being said I'd go for the warranty just cause I'm paranoid
     
  5. GunpointMetal

    GunpointMetal SS.org Regular

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    Owned mine since November of 2015. Not a single issue.
     
  6. mikah912

    mikah912 SS.org Regular

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    Not a single issue here.
     
  7. Dineley

    Dineley SS.org Regular

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    Okay this is reassuring, was beyond annoyed at mine becoming a paperweight, never really had any actual issues with gear in my life besides general maintenance on tube amps
     

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