Be careful with Steiner Kraus Guitars. Also Mörk Verden who is Steiner Kraus? It's all confusing.

Discussion in 'Sevenstring Guitars' started by KIMERA666, Jul 27, 2019.

  1. AC.Lin

    AC.Lin Poopy-di scoop & Scoop-diddy-whoop

    Messages:
    156
    Likes Received:
    183
    Joined:
    Mar 22, 2018
    Location:
    France
    @Steiner Kraus
    I assume you know and understand that when i now google "Steiner Kraus Guitars", this thread appears on the first page of the search results, right ?
    It might be in your best interests to solve this in a professional way or else this terrible advertisement will follow you for a very long time.

    If you cannot deliver the product you got paid for, you need to refund the customer. Otherwise you cannot pretend that you did your best. End of the story.

    Also, disclosing the real name of a customer and claiming that he tried to scam you using the paypal refund, even though it's impossible due to the 90d limit .... come on, man.

    Internet is the biggest window to your business, right now you're shooting yourself in the foot. Think about what you're doing.
     
    Last edited: Aug 19, 2019
  2. Russellholleyjr

    Russellholleyjr SS.org Regular

    Messages:
    14
    Likes Received:
    22
    Joined:
    Aug 16, 2019
  3. Flappydoodle

    Flappydoodle SS.org Regular

    Messages:
    1,120
    Likes Received:
    966
    Joined:
    Feb 26, 2018
    To be honest, kinda feels like we're past that

    Steiner Kraus guitars seems to have gone out of business. Website is dead. And Mr Steiner Kraus didn't even bother posting here to defend himself other than pointing the fingers at a bunch of others. He didn't have any real excuses why the guitar wasn't delivered.

    And from what @Musicscience says, Steiner Kraus doesn't even really care about the company any more. "He is saying that he does not care about how people see his brand anymore."

    So yeah. Add this to the dodgy/defunct sellers list.

    Do we know the name of the luthier/owner of Steiner Kraus Guitars? Is Steiner Kraus his actual name? Because these scammer guys have a tendency to keep popping back up again under new names.
     
    AxeHappy, XPT707FX and AC.Lin like this.
  4. Musiscience

    Musiscience Hail the Ibbyborn!

    Messages:
    1,115
    Likes Received:
    731
    Joined:
    Jan 29, 2013
    Location:
    Montreal, QC
    We really tried, but I strongly doubt he really cares at this point.

    In his own words:

    "it really does not bother me anymore how people would like to speak about me or my business practices on the internet".

    He seemed like a nice enough person on the phone. I'm sure at least a part of him know that what he's doing is just not ok.
     
    AC.Lin likes this.
  5. Russellholleyjr

    Russellholleyjr SS.org Regular

    Messages:
    14
    Likes Received:
    22
    Joined:
    Aug 16, 2019
    There is a Michael g Clark and a Stephen Grant that seems to be heavily associated with whatever is going on
     
  6. Russellholleyjr

    Russellholleyjr SS.org Regular

    Messages:
    14
    Likes Received:
    22
    Joined:
    Aug 16, 2019
    Seems to be a ponzi scheme from info I have gathered, numerous people that I've spoken with have never received a refund luckily I did because they waited to long.
     
  7. Musiscience

    Musiscience Hail the Ibbyborn!

    Messages:
    1,115
    Likes Received:
    731
    Joined:
    Jan 29, 2013
    Location:
    Montreal, QC
    The person I spoke to was named Steven, but I didn't get a last name. Not trying to drag his name the mud or anything, but I'm posting it just in case it might help avoid potential future fraud.

    Really sad this could not get resolved and have a happy customer and business in the end.

    Edit: not Steven, but Stephen Grant it seems.
     
    Flappydoodle likes this.
  8. kisielk

    kisielk SS.org Regular

    Messages:
    213
    Likes Received:
    311
    Joined:
    Jul 26, 2018
    Location:
    Vancouver, BC
    The "Our Story" section of their Facebook (https://www.facebook.com/steinerkraus/) is... interesting:

     
  9. The906

    The906 lifetime novice Contributor

    Messages:
    2,503
    Likes Received:
    2,563
    Joined:
    Feb 5, 2018
    Standard boilerplate llc legalese.
     
    Smoked Porter and Demiurge like this.
  10. eggy in a bready

    eggy in a bready SS.org Regular

    Messages:
    467
    Likes Received:
    603
    Joined:
    Jul 1, 2016
    Location:
    San Francisco, CA
    false advertisement?
     
  11. USMarine75

    USMarine75 Stairway to Heaven blows Contributor

    Messages:
    5,259
    Likes Received:
    3,859
    Joined:
    Feb 24, 2010
    Location:
    Middle East
    upload_2019-8-20_10-29-24.png

    LOL... that's just what I'd want to see if I had given them a deposit.


    ^Should anyone want to comment on their pages. ;)

    Also, there is a person on that says he has a partnership with a "client" to paint guitars for him and they are somehow involved in charitable donations. I'd be interested if that is also a scam...

    Pbliz @ https://k2forums.com/discussion/12149/multicam-guitars: "The backs are dipped to match the fronts. If anyone is interested client sells guitars worldwide @ https://steinerkrausguitars.com/ The Multicam dipped guitars will be going to a great cause as well as sold online."​
     
    Last edited: Aug 20, 2019
    Flappydoodle likes this.
  12. Musiscience

    Musiscience Hail the Ibbyborn!

    Messages:
    1,115
    Likes Received:
    731
    Joined:
    Jan 29, 2013
    Location:
    Montreal, QC
    Next thing you know, on Sweetwater front page... :lol:
     
    The906 likes this.
  13. Joshua Ringer

    Joshua Ringer Knuckleduster

    Messages:
    2
    Likes Received:
    5
    Joined:
    Aug 21, 2019
    Well well, so glad I found this. Been waiting since March of 2018.
     
  14. ikarus

    ikarus SS.org Regular

    Messages:
    1,486
    Likes Received:
    626
    Joined:
    Nov 20, 2011
    Location:
    Vienna, Austria
    you spelled "fruad" instead of fraud, thats why nobody can find it on fb...
     
  15. Russellholleyjr

    Russellholleyjr SS.org Regular

    Messages:
    14
    Likes Received:
    22
    Joined:
    Aug 16, 2019
    Yes I did it wont let me change it so I took it down and started a group, people who have been ripped off by steiner kraus guitars
     
    AxeHappy likes this.
  16. Russellholleyjr

    Russellholleyjr SS.org Regular

    Messages:
    14
    Likes Received:
    22
    Joined:
    Aug 16, 2019
  17. AxeHappy

    AxeHappy SS.org Regular

    Messages:
    3,102
    Likes Received:
    409
    Joined:
    Mar 25, 2010
    Location:
    Guelph
    As someone who suffers from some pretty severe mental illness and has a collection of custom guitar worth more than most people make in a year and has had wonderful interactions with several different builders:

    I just like to give a big Fuck You for throwing "mentally ill" people under the bus because you can't do your fucking job.

    You are a complete piece of shit.
     
    Shawn, downburst82, JimF and 24 others like this.
  18. Musiscience

    Musiscience Hail the Ibbyborn!

    Messages:
    1,115
    Likes Received:
    731
    Joined:
    Jan 29, 2013
    Location:
    Montreal, QC
    Amen!
     
    AxeHappy likes this.
  19. USMarine75

    USMarine75 Stairway to Heaven blows Contributor

    Messages:
    5,259
    Likes Received:
    3,859
    Joined:
    Feb 24, 2010
    Location:
    Middle East
    Threesomes aren't mental illness. ;)
     
    AxeHappy likes this.
  20. Andromalia

    Andromalia Pardon my french

    Messages:
    7,795
    Likes Received:
    1,620
    Joined:
    Dec 24, 2009
    Location:
    Paris, France
    Yeah, but given you can only do chargebacks up to 6 months and that SK seems to be unable to deliver in that time frame, it's likely just another fib.
     

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.