Why isn't spam being removed?

Discussion in 'Site News & Support' started by electriceye, Sep 19, 2017.

  1. electriceye

    electriceye SS.org Regular

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    A single account is slamming all the threads with spam. While the acount has been reported, all the posts are still up. Is anyone even monitoring this?
     
  2. Konfyouzd

    Konfyouzd Dread-I Master Contributor

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    Some things take time I imagine. Pro tip: PM this to a mod rather than cluttering the forum w a thread like this. Isn't clutter what you're complaining about? :lol:
     
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  3. bostjan

    bostjan MicroMetal Contributor

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    http://www.sevenstring.org/threads/lots-of-spam-posts-lately.324948/#post-4785708
    +1

    Is clutter an issue for you? If so, try new Klutter Kutterâ„¢. Send a check or money order to me now, and I'll send you not one, not two, but THREE packs of Klutter Kutterâ„¢. But wait! That's not all...act now, and receive a FREE GIFT for only $19.99! Wow!

    Seriously, though, these sorts of posts are annoying, but they are less so if you ignore them. I mean, ...literally click "ignore."
     
    takotakumi and Konfyouzd like this.
  4. Xaios

    Xaios Foolish Mortal Contributor

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    So, did anyone actually PM a mod? Because those posts and the offending user are still there.
     
  5. MFB

    MFB ExBendable

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    Techno made a post yesterday, that may be gone now since I can't find it, but the jist of it was that in order to remove those posts, they'll have to go one by one and individually remove them as the forum upgrade removed their ability to wipe all posts from one user
     
    HeHasTheJazzHands likes this.
  6. Xaios

    Xaios Foolish Mortal Contributor

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    Yeah, I noticed that the posts disappeared about 20 minutes after I made that post. Bummer about the restrictions imposed by the new software, that's gotta make the job a lot harder.
     
  7. schwiz

    schwiz Lefty

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    Looks like the spammer is at it again.
     
  8. technomancer

    technomancer Gearus Pimptasticus Super Moderator

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    It depends. If the software flags posts as spam it is easy for the mods to clean up... if like the bot with 90+ posts where it doesn't get flagged by the system then we have to wait for Alex to clean it up as we have no way to delete all posts by a user.

    Also we have been getting hit by spam a lot lately and the mods aren't on 24/7 so we get to it when we are on and stuff has been reported.
     
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  9. TedEH

    TedEH Cromulent

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    I'm curious where the big influx of spam getting through is coming from - last time I ran any forum software and got completely bombarded by spam, I was able to cut pretty much all of it by changing the sign-up procedure. Did the new software change the way signing up works?
     
  10. technomancer

    technomancer Gearus Pimptasticus Super Moderator

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    Either it has slacked off or Alex tightened up the signup process as there has been substantially less the last couple of days
     
  11. _MonSTeR_

    _MonSTeR_ SS.org Regular

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    Don't you guys have a "one click clean and ban" button? other forums have those just for dealing with spammers, if not, is it a forum software thing or a "admin rights" thing?
     
  12. technomancer

    technomancer Gearus Pimptasticus Super Moderator

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    We do... IF the system has flagged the poster as spam. We had one case where the system for some reason didn't pick up the bot.
     
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  13. MFB

    MFB ExBendable

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    If I had to guess, they were probably hitting his whole hive of forums and not just our special little nest, so when the folks over at MLP or any of the other dozen ones also start chirping up as well, it was probably changed on all of them
     
  14. technomancer

    technomancer Gearus Pimptasticus Super Moderator

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    Nope must have just been a lull, we're back to getting a bunch of them every day again. Honestly getting tired of cleaning them up...
     
  15. couverdure

    couverdure No Gear Day

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    Enough is enough.
    [​IMG]
     
  16. drmosh

    drmosh Sir Paul of the Mosh Contributor

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    Kinda getting out of hand, the General Music Discussion page is not even worth looking at today...
     
  17. TedEH

    TedEH Cromulent

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    ^ I'm not seeing quite as much as everyone else, but I've been using the ignore feature. Not idea, but it helps.
     
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  18. drmosh

    drmosh Sir Paul of the Mosh Contributor

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    I guess they deleted them all, it's fine now
     
  19. technomancer

    technomancer Gearus Pimptasticus Super Moderator

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    My favorite: when the guys bitching about spam don't bother to report it so we can clean it up.
     
  20. jaxadam

    jaxadam SS.org Regular

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    I'm not bitching... I've got a small pharmacy of Chinese ephedra on the way!
     
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