Ok, so I don't like to bash people online, but I am seriously getting screwed over and don't want this happening to any of you. I ordered a "Live In" head case for my Engl Invader 150 from Crown Case Co. The order was placed almost 2 months ago now. The owner Joe told me there was a 3 week lead time. That was not a problem with me cause when I ordered I was going on Vacation in a week anyway. He emailed me about 3 weeks later saying the case was done and he would get me quote for the shipping cost. I had already paypaled him the money at the start for the cost of the case. He forgot the send me the shipping quote and I had to ask him again through email. After I paypaled him the money to ship I waited almost 2 weeks and got no case. I emailed again and asked if the case had shipped? He said it went out and would get me a tracking number. A week later no case and no tracking number and no response from me emailing him. He finally responded and said he would call UPS and find out what the problem is and get back to me. I was tired of waiting, because every time he told me he would get back to me he would conveniently not. I called him last Thursday and asked what was going on and he told me there was a problem with UPS getting his money or something so they weren't shipping his stuff. I said ok as long as its shipped now. He said I should def have it like Monday and now its already Wednesday going into Thursday and I still have no case. I am tired of this crap. Like how he would never give me a tracking number ever. Probably cause the case doesn't exist and he probably doesn't plan on shipping it to me. Now I am out $350 and not happy at all. So....please don't do business with Crown Case Co. I don't know what his problem is, cause the other guitarist in my band ordered a case from him years ago and never had a problem, but this is seriously BS. I am emailing/calling him and if I don't get my money back or a case at my door in the next few days Im filing multiple complaints on his business. I don't understand how a guy who does work for established touring acts has this poor level of service. I don't deserve to be worked over like this. So seriously don't order from them. At least I have all the many emails back and forth from him and my paypal emails confirming money sent to his business paypal account, as well as my credit card statement if I actually do need to fight this.