The Metal Foundry - it arrived!

Discussion in 'Recording Studio' started by Leec, Jul 10, 2009.

  1. Leec

    Leec Woopah! Contributor

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    It arrived today. Really nice simple packaging. Like a digipak sort of packaging. 5 discs.

    That's the best thing about it for me at the moment. Why? Because disc number 3 was fucked. It wouldn't install. Crashed my PC twice, and encountered a disc reading error on another time. I've just had to post it back.

    I can't say I'm that impressed with Time & Space's attitude. The first guy I spoke, I explained the situation, and he said, "you'll need to grab a screen capture of the error."
    I explained very thoroughly what the error was, and said it takes about 40 minutes to get to that point, so could I just post it back and get a replacement. He initially stayed silent, then said I'd need to send the screen grab. I had to explain the error thoroughly, that there wasn't an error code or anything useful, just simply the disc wouldn't read.
    He said I'd have to speak to the support manager. So I did. I spoke to him and he seemed to know a little more about how it installs, and he said "ok, get it back to us. Once we get it, we'll send you out a new one".

    So now I have to wait another week before I can install it. Bumface!
     
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  2. Apophis

    Apophis Banned

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    Congrats
     
  3. Zak1233

    Zak1233 ペヤングマン Contributor

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    dont you just love it when that happens :lol:
    i got an import game from play asia once which took 2 weeks to arrive, and what do you know, it was broke! lol so i had to wait basically another month to get a working copy of it (2 weeks roughly for me to send it back and 2 weeks for them to send me another copy)
     
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  4. MF_Kitten

    MF_Kitten Set up us the bomb

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    not really the same thing, but me and my fiancè ordered a season of carnivalè, and when it arrived we had two disc #3 and no #4, or something equally useless. recently, a friend of mine ordered season 2 of extras, and got two disc #2 and no #1, so she basically didn't have any of the actual episodes :p

    we sent our dvds back and got a new one (and amazon never gave us the money back that they promised they'd give us. bah!), and our friend got a free replacement sent to her. yayz!

    anyways, it's good that they're actually replacing it, and the first guy you spoke to was a dumbass :D
     
  5. Coryd

    Coryd SS.org Regular

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    I had problems installing my copy of MF as well....
     
  6. drmosh

    drmosh Sir Paul of the Mosh Contributor

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    damn :(
    I still haven't received mine.
     
  7. IamLukas

    IamLukas SS.org Regular

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    +1 :wallbash:
     
  8. 7 Dying Trees

    7 Dying Trees Forum MVP

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    Same, i have an error on disc 4, file is fucked on it :/

    I do, however, have a copy of disc3 that works for me.

    How difficult do you reckon it is to burn a copy of disc4 for me, and i burn one of disc3 for you?

    May solve the problem, as i think the discs aren't protected. It's not piracy, but a workaround possibly.

    I got in touch with them, they asked me to send them my address, hopefully that means they're sending replacement discs...
     
  9. drmosh

    drmosh Sir Paul of the Mosh Contributor

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    I think in the case of you having legally bought it and one disc is fucked, download it.
     
  10. drmosh

    drmosh Sir Paul of the Mosh Contributor

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    well will you look at that. I just got my copy of MF and my disc 2 has problems. what. the. fuck. toontrack?

    edit: looks like disc 3 of mine has a problem too. Toontrack's support forums claims it's a problem with switching between the layers on the DVD but I think it boils down to having used the cheapest shit DVD, pressing and printing option available. The DVDs don't spin on their axis properly as you can head by the ton of noise made on some of them on spinning up in the drive.

    The support forum also states to use the contact form and request replacement DVDs by stating your order number on the form ( http://www.toontrack.com/contact_order.asp?keepThis=true&TB_iframe=true&width=250&height=480 )
     
  11. IamLukas

    IamLukas SS.org Regular

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    Uh damn...is there anyone, who got "The Metal Foundry" up and running without errors and shit?
    Mine should arrive today....hopefully it's not fucked up?!?
     
  12. drmosh

    drmosh Sir Paul of the Mosh Contributor

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    So, it turns out discs 2, 3 and 4 have a problem on mine. I managed to get 2 and 3 copied using different DVD drives, but 4 is a lost cause.
     
  13. Stephen

    Stephen Collibus

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    Got mine working when i got it Last Thurs.

    No idea if its because I'm using a mac or not but i didn't have any errors.
     
  14. Coryd

    Coryd SS.org Regular

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    Mine is working without errors. I had some errors when it was installing though. I think the error was something about not being able to copy a certain file. In this case i just stopped the install of the disc i was on and took it out, put it back in again and continued. Sometimes i had to do this more than once on several discs.....:wallbash:
     
  15. Leec

    Leec Woopah! Contributor

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  16. Greg Pope

    Greg Pope SS.org Regular

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    Sweet!:yesway:
     
  17. 7 Dying Trees

    7 Dying Trees Forum MVP

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    That's cool, especially since my dvd burner has quit working...

    Apparently replacement discs are in the mail. hmmmmm....
     
  18. IamLukas

    IamLukas SS.org Regular

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    Yayyyy it arrived...and noooo DVD 1 is fucked :wallbash:
    Had to create a backup of DVD 1 and then I could install the whole thing...shame on you Toontrack...
    I'll post some new stuff very soon...:shred:
     
  19. ralphy1976

    ralphy1976 1 less ERGNESS

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    so i guess and hope really that this software is fucking awesome..once it works!!??? otherwise that's seriously fucked up!!!
     
  20. zimbloth

    zimbloth Nick // Axe Palace Vendor Forum MVP

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    I believe you can download the software directly from the Toontrack website. Wouldnt this be a good alternative if they seem to have QC issues w/ the cds?
     

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