Well Ive had my own issues with the company but since turning into kiesel there have been quite a few stories from various people. Its worth a search but Its not worth ruining your NGD thread over. If you just do a search I'm sure it wont take you long to find a few things. But my experience echos a lot of other peoples. Mistakes with builds, then the mistakes aren't corrected or at least not properly and communication lacks at these times. That's the cliffs notes version of my issues. As for the other stories I personally don't like repeating things as I probably wont remember everything as sharp as the stories deserve. I wouldn't worry about it though. If your guitar is good and you are happy don't let what will hopefully eventually become ancient history ruin anything for you.