Headless build underway! - lush Purple burst content!

Discussion in 'Standard Guitars' started by lewis, Sep 14, 2017.

  1. khm

    khm SS.org Regular

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    I know your pain, my custom guitar is somewhere in the German postal system at the moment, and DHL are notorious for not updating their tracking! so lord only knows when / it arrives! I hope we both get lucky and things resolve quickly! on the plus side, its nearly Beer O'clock and the weekend :D
     
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  2. lewis

    lewis SS.org Regular

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    haha yeah good luck man.

    I think my issue is no one can tell me "Ah yes its exactly here".
    Everyone is like "Oh erm, we are not sure where it is".
    basically.

    I dont mind waiting if I know what Im waiting for haha. No idea whats going on.
     
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  3. bostjan

    bostjan MicroMetal Contributor

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    What a nightmare.

    Farcelfarce has a 15 day time limitation on international shipments, so you need to get the ball rolling with the shipper in China right away. You'll have to get them to reimburse you, then they'll have to file a claim, assuming that they were the ones who completed the paperwork for the shipment.

    This is really disappointing. :noway:
     
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  4. lewis

    lewis SS.org Regular

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    Oh my god really!?!??!........

    He extended my payment protection to another 15 days but if this is the case regards to parcelforce then I will have to apply for the refund right away.
    For goodness sake what a shambles.
     
  5. bostjan

    bostjan MicroMetal Contributor

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    If I'm reading this properly: https://www.parcelforce.com/help-and-advice/sending/making-a-claim

     
  6. lewis

    lewis SS.org Regular

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    so I need to get a refund via aliexpress's payment protection and the seller is the one that needs to claim through Parcelforce?.

    he did get quite ass'y when I tried the dispute/claim thing earlier. I explained it wasnt a personal decision but I just want my money back if the guitar has been lost.
     
  7. bostjan

    bostjan MicroMetal Contributor

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    Ultimately, the company responsible for paying the invoice from Parcelfarce is the only one who can make a legal claim for the lost item, I believe. If you get your money back from Ali Express, Ali Express will have to take it up with the seller, who will then have to file the claim with Farcelforce.
     
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  8. lewis

    lewis SS.org Regular

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    ok thanks for that headsup. Ive messaged him to tell him whats what.
    Lets see what he wants to do. Otherwise, I can get my money back but he will be down a guitar and the money if he waits too long.

    He told me in 5 years of selling he has never once had a "lost guitar"
     
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  9. khm

    khm SS.org Regular

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    Can you ask for it in writing from parcel force so you can forward to him along with a reference number?
     
  10. lewis

    lewis SS.org Regular

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    probably not because they are sticking true to the "It has been seized" line.
     
  11. farren

    farren SS.org Regular

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    What a shitty outcome. You must be heartbroken that your control cavity full of Chinese ketamine (in a very convincing 'guitar' delivery vehicle) is now being enjoyed by some thief at Parcelforce. I bet they crammed at least 150g in there.

    Sorry... I guess I'm more used to reading about customs/courier-related complaints of a different nature from my distant past. It would be a really disappointing ending to the thread if the guitar doesn't turn up.
     
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  12. marcwormjim

    marcwormjim SS.org Regular

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    I remain optimistic that Lewis’ guitar will show up and suck.
     
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  13. Hollowway

    Hollowway Extended Ranger

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    :lol: Well, I'm sure it will show up. But, this is one of the downsides to ordering these direct from China guitars. I've seen these get snagged in the delivery process quite a bit. Buying these things is definitely not for the faint of heart. I, on the other hand, prefer to give substantially more money to legitimate US luthiers. And have THEM steal the money, and disappear into the ether. :lol: :squint: Maybe BRJ used our deposit money to open a shop in China and copy his own work?
     
  14. lewis

    lewis SS.org Regular

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    hahaha absolutely this ffs hahah

    So many peoples principles have more holes in than cheese haha.
     
  15. lewis

    lewis SS.org Regular

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    UPDATE

    all my parcel force tracking data has completely vanished now.
    Now I get the error message "we are unable to locate your parcel" whenever I try using the same parcel no. as before.

    ouch.

    I guess confirmation it has been lost?
     
  16. DudeManBrother

    DudeManBrother Blames it on "the rain"

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    What a bummer
     
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  17. vansinn

    vansinn ShredNeck into Beck

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    Mmnn.. a headless guitar that needs a tool for tuning it..
    I hope 'tis a real strong magnet for holding that tool, else someone might end up a Bit embarrassed during a live performance, unable to tune it - unless having a technician standing by. With a tool..

    Now, why is it that guitars from over yonder tends to get a lotta, well, interesting comments? :spock:
    Whatever.. it'll be interesting to hear more about it. Maybe sounds too.
     
  18. lewis

    lewis SS.org Regular

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    it appears the guitar has been lost/stolen during transit at this moment in time.
    Last update was the 27th and no one can tell me whats happened to it since.

    also apparently it holds tune REALLY well. Guess we may never find out.
     
  19. narad

    narad SS.org Regular

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    If you have a technician standing by then you're not playing a Grote.
     
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  20. marcwormjim

    marcwormjim SS.org Regular

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    Wherever the guitar has disappeared to, it’s probably in-tune. I’m sold!
     
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