[Chris]

Start -> Run -> cmd

type 'ping ns1.sevenstring.org' and 'ping ns2.sevenstring.org' (no quotes). Do they resolve?

Also, what's your ISP?

[djpharoah]

Hey Chris, just passing this info along for Andy.

Originally Posted by Andy

Chris, I tried that ping stuff and it didn't work. Also my ISP is Comcast.I can get into the login portion of the site but once I enter my info it just hangs

[Chris]

Odd, I'm on Comcast as well.

Administrator@vault ~
$ ping ns1.sevenstring.org

Pinging ns1.sevenstring.org [205.234.107.94] with 32 bytes of data:

Reply from 205.234.107.94: bytes=32 time=23ms TTL=50
Reply from 205.234.107.94: bytes=32 time=23ms TTL=50
Reply from 205.234.107.94: bytes=32 time=23ms TTL=50
Reply from 205.234.107.94: bytes=32 time=22ms TTL=50

Ping statistics for 205.234.107.94:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 23ms, Average = 22ms

Administrator@vault ~
$ ping ns2.sevenstring.org

Pinging ns2.sevenstring.org [205.234.105.85] with 32 bytes of data:

Reply from 205.234.105.85: bytes=32 time=23ms TTL=50
Reply from 205.234.105.85: bytes=32 time=25ms TTL=50
Reply from 205.234.105.85: bytes=32 time=21ms TTL=50
Reply from 205.234.105.85: bytes=32 time=23ms TTL=50

Ping statistics for 205.234.105.85:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 25ms, Average = 23ms

Administrator@vault ~
$

Try 'ipconfig /flushdns', and also see if you can ping either of those two IPs.

[s_the_fallen]

Can he access other websites with no issue? If you can access other sites there is a browser security setting preventing you from viewing.

If you have no connection to any other site, try the following in this order (make sure you are signed on as admin or have admin creditials.

ipconfig/release
ipconfig/flushdns
ipconfig/all (make sure all IP addressed were flushed.)
ipconfig/renew (on the last step you can right click on your wireless icon and do repair instead of this)
ipconfig/registerdns

Also, to better help us narrow down the issue, do the following.
Right click on "My Computer" -> Manage->Event Viewer->System

See any errors for DNS? If so, what is the error code?
Comcast assigns IP addresses by DHCP, which can lead to IP Conflicts once in awhile. Your computer will automatically use the last IP address that has worked. Unlucky for you, someone else might be assigned the same IP address. The steps above will clear that up.

Entering random DNS ip addresses will not work. It needs to match your ISP address.

[ajdehoogh]

Hey S: That worked. Thanks alot.

Also thanks to Stuart (stuh84), Mesh (djpharoah), Chris (THE ADMINISHREDDER) and Schreck (s the fallen). This is why this site kicks so much ass.