WGS speakers - standup guys

budda · 12-01-2011, 02:49 PM

I had this happen to me just before our headliner on Friday:

Emailed WGS Wednesday, got a response between last night and waking up this afternoon.

"Justin,

I will ship you 4 replacement speakers no charge with a pickup tag for the old speakers included. Please return all 4 of the old speakers and install the new ones. The new speakers are the same model as the ones we are replacing.

Please give us your shipping address and phone number to put the rma in our system. I am replacing all the speakers instead of just 1 because I like to be proactive."

From David Young, WGS President"

That rules

Razzy · 12-01-2011, 02:50 PM

.... yeah dude, that's awesome.

Pedrojoca · 12-01-2011, 03:47 PM

i'd love to change the v60 in my engl cab for those, but i'm leaving the amp untouched while in college, so I just have to hold the GAS for 2 years.

ShadowFactoryX · 12-01-2011, 03:53 PM

thats incredible customer service.
excellent

SirMyghin · 12-01-2011, 04:21 PM

Wow, that is cool of them.

Angus Clark · 12-01-2011, 04:44 PM

I'm probably gonna get hated for this, but I can't say I know the company

Nevertheless, that is pretty damn outstanding service. Very interested in the speakers too now. Apologies for my lack of knowledge, but how are they? How do they stand up against the Celestion, Eminence, EV, etc stuff? I plan on getting a Zilla Fatboy 2x12, and i'm wondering what speakers would work.

BryanFTWL · 12-01-2011, 05:39 PM

Seriously cool of them to own up like that. My first thought was, "Maybe I should sell my Vet30s, because a speaker should never do that in the first place." Then I kept thinking and came to the conclusion, they're stand up guys (obviously), and this is a one in a million case, which is why they're so willing to own up and take care of ALL 4 speakers. They're eating the price of 4 speakers by doing that, and that shows they put their money where their mouth is.

I can't tell if I just ranted or not, but either way

to WGS!

CYBERSYN · 12-01-2011, 07:15 PM

Service. They has them.

Ishan · 12-02-2011, 04:22 AM

Real good customer support.
Side note : That pic is hilarious! I always thought this things were bolted on, I guess they aren't

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12-01-2011, 02:49 PM	#1
budda Guiterrorizer Join Date: Jan 2007 Location: London ONT Posts: 18,906 Thanked: 174 Feedback Score: 1 reviews	WGS speakers - standup guys I had this happen to me just before our headliner on Friday: Emailed WGS Wednesday, got a response between last night and waking up this afternoon. "Justin, I will ship you 4 replacement speakers no charge with a pickup tag for the old speakers included. Please return all 4 of the old speakers and install the new ones. The new speakers are the same model as the ones we are replacing. Please give us your shipping address and phone number to put the rma in our system. I am replacing all the speakers instead of just 1 because I like to be proactive." From David Young, WGS President" That rules _______________________ J S Moore pickups: www.tonefordays.com Rock on!

12-01-2011, 02:50 PM	#2
Razzy Why not Zoidberg? Join Date: May 2010 Location: Amarillo, TX Posts: 2,658 Thanked: 80 $Razzy is rather kvlt and tr00. \m/$ $Razzy is rather kvlt and tr00. \m/$ $Razzy is rather kvlt and tr00. \m/$ $Razzy is rather kvlt and tr00. \m/$ $Razzy is rather kvlt and tr00. \m/$ $Razzy is rather kvlt and tr00. \m/$ $Razzy is rather kvlt and tr00. \m/$ Feedback Score: 10 reviews	.... yeah dude, that's awesome. Carvin DC800 -> Pod HD Pro -> Rocktron Velocity 300 -> Mesa Rectifier 4x12

12-01-2011, 03:47 PM	#3
Pedrojoca Gear Whore Join Date: Dec 2010 Location: Madeira Posts: 859 Thanked: 12 Feedback Score: 0 reviews	i'd love to change the v60 in my engl cab for those, but i'm leaving the amp untouched while in college, so I just have to hold the GAS for 2 years. http://www.facebook.com/exercium - Thrash Metal

12-01-2011, 03:53 PM	#4
ShadowFactoryX OMNIHILITY Join Date: Nov 2009 Location: Pittsburgh PA Posts: 2,276 Thanked: 28 Feedback Score: 0 reviews	thats incredible customer service. excellent I like my guitar tone like I like my women, perfect rounded bottom end, cut in the mid section, heavy on the top end, and super tight. Omnium - Atmospheric/Trance/Ambient

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12-01-2011, 04:21 PM	#5
SirMyghin The Dirt Guy Join Date: Oct 2010 Location: Anywhere but here. Posts: 7,163 Thanked: 41 Feedback Score: 3 reviews	Wow, that is cool of them. Guitar techs are for sissies. Learn some damn music theory, don't complain, and you'll be a better person. -Schecterwhore Show me a truly awesome guitar for under $1000 and I'll show you hateful lies.

12-01-2011, 04:44 PM	#6
Angus Clark SS.org Regular Join Date: Jul 2011 Location: London, Wembley Posts: 271 Thanked: 3 Feedback Score: 1 reviews	I'm probably gonna get hated for this, but I can't say I know the company Nevertheless, that is pretty damn outstanding service. Very interested in the speakers too now. Apologies for my lack of knowledge, but how are they? How do they stand up against the Celestion, Eminence, EV, etc stuff? I plan on getting a Zilla Fatboy 2x12, and i'm wondering what speakers would work.

12-01-2011, 05:39 PM	#7
BryanFTWL #winlosing Join Date: Sep 2009 Location: Concord, NC. Posts: 532 Thanked: 31 Feedback Score: 5 reviews	Seriously cool of them to own up like that. My first thought was, "Maybe I should sell my Vet30s, because a speaker should never do that in the first place." Then I kept thinking and came to the conclusion, they're stand up guys (obviously), and this is a one in a million case, which is why they're so willing to own up and take care of ALL 4 speakers. They're eating the price of 4 speakers by doing that, and that shows they put their money where their mouth is. I can't tell if I just ranted or not, but either way to WGS! Fender \| ESP \| Vox \| EQD

12-01-2011, 07:15 PM	#8
CYBERSYN CYBERnetic SYNergy Join Date: Sep 2008 Location: Sunny Coast, Australia Posts: 5,352 Thanked: 33 Feedback Score: 2 reviews	Service. They has them. Make a rule where, who ever messes up gets punched in the face. That is how I run my solo project. - Floppystrings Search this site by going to Google and adding site:sevenstring.org after your search word!

12-02-2011, 04:22 AM	#9
Ishan Giant Fridge Magnet Join Date: Dec 2006 Location: Paris, France. Posts: 4,271 Thanked: 25 Feedback Score: 0 reviews	Real good customer support. Side note : That pic is hilarious! I always thought this things were bolted on, I guess they aren't Current rig : Agile Intrepid Pro with Lace Aluma Deathbar pickup -> Eleven Rack + TC G-Major -> ESI Near 5 Experience My string tension calculator STC - supports most D'addarrio and Circle K Strings

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