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Unread 01-13-2010, 07:57 PM   #126
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Quote:
Originally Posted by angus View Post
Still nothing.
Wow, really. How did he ship it - I mean, could it be just still on the road? Do you have a tracking number? I know he's still around because he's posting on MG.org still, so....
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Unread 01-14-2010, 09:00 AM   #127
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Is Mike sick? (I can't read the mg link - don't have a login)
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Unread 01-14-2010, 02:21 PM   #128
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Quote:
Originally Posted by OzoneJunkie View Post
Is Mike sick? (I can't read the mg link - don't have a login)

Quote:
Originally Posted by Mike Sherman at MG
Recently, my appendix ruptured and I had to have emergency surgery. While the doctors were poking around, they found a mass on my right Kidney half the size of a baseball, and it has to be removed and biopsyed.
It took about 10 months that my guitar was completed. I should have been shorter, but i wasn't specific enough about the maple top and pale moon ebony. So he had to redo the entire neck... I'm still sorry Mike.

About the quality: I own a Suhr Standard and Mike's guitar is on par or even better than the custom Suhr. I can recommend his guitars to everyone.
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Unread 01-14-2010, 07:55 PM   #129
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A mass isn't going to be removed and then biopsied. It would be biopsied to check for tissue and cell type, then removed if necessary. Maybe he just worded it in a confusing way. I hope his appendix didn't actually rupture though- that's about a 15% morbidity rate! (Though obviously he didn't die.) Terrible.

Anyway, he notified me on the 28th of December that he'd just had the surgery (I'm assuming this was the appendix) and that he still had to get another (I'm assuming this was either the biopsy, which isn't a surgery, or having the mass excised, which would be the surgery). But he said that it would go out the 4th.

He did not say that the medical issues were going to delay the shipment- just that he'd have it out on the 4th. I understand that medical issues can get in the way of things- I was extremely ill from a massive systemic immunological event for the first half of 2008. But if that was going to change the shipment date, he'd have time to let me know (and that would be fine), and he probably would not have informed me of the shipment date if he thought his illness would delay it. So I don't really know what the story is at the moment, but I will try and contact him tomorrow.
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Unread 01-14-2010, 10:22 PM   #130
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Quote:
Originally Posted by angus View Post
So I don't really know what the story is at the moment, but I will try and contact him tomorrow.
He did have a rupture, and had the mass biopsied. It will be removed.

He will not be home (or likely lucidly conscious at all) tomorrow. He will likely be unreachable for a few days after that, as I don't know how long his recovery time/hospital stay will have to be. I do know that he will not respond favorably to any attempt to contact him so soon after surgery (or during this period before where he has been in rather intense pain.)

I do not wish to get involved in the dispute between you two, but please listen to me on this: wait a few weeks before contacting him, please, it will be better for everyone involved. I know if I were in pretty constant pain/immediately post-surgery, I would be gruff and angry at the best of times, in the best of situations.
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Unread 01-15-2010, 12:19 AM   #131
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Edit: Deleted. It's not worth it.
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Unread 01-20-2010, 07:24 PM   #132
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Looking at dates, timing and activity, I fail to see a reason why dropping a box off at the post office was unreasonable.
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Unread 01-27-2010, 06:12 PM   #133
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No word still, and it has been a month since I was notified on Dec 28 that it would be out the following Monday (which would've been Jan 4). It's just dropping it off at the UPS store!
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Unread 01-27-2010, 09:46 PM   #134
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sorry about this situation, man
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Unread 01-28-2010, 03:25 PM   #135
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Not that the situation wasn't unacceptable before but this is getting to the point of it being ludicrous. I don't understand how anyone... ANYONE could think this is okay for any reason.
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Unread 02-03-2010, 05:38 PM   #136
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Still not a single attempt to return my calls. I think that'll be it for me giving him the opportunity to make this right on his own. I shouldn't be having to work at this.

Phone calls and emails are really, really easy, and really fast. There really is no excuse.
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Unread 02-03-2010, 05:56 PM   #137
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at this point you might as well buy a plane ticket and get it yourself. if he doesn't let you in, call the cops, show them the receipt and credit card bills, and have them get your guitar.

i think i read in here that someone has seen your guitar.
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Unread 02-04-2010, 12:04 AM   #138
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You know, he posts pretty regularly over at MG.org. You might make an account there and ask him what the story is. You're pretty polite about your inquiries, so I'd think it should be fine to do. (I say that because a lot of the MG guys aren't particularly fond of SSO guys. But with your tone, I can't imagine why they'd delete the post.)
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Unread 02-04-2010, 01:19 AM   #139
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I posted over there when I found out that Mike sold the guitar he built for me (as a thank you for the three builds early in his solo business, an apology for the long wait and to correct some design issues with the first 8 string) despite never even finishing my basses. I posted, because that happening despite everything he'd been promising me as far as instruments, dates, etc, just sent me over the edge and I felt like all trust was depleted by that point.

I posted and got banned. Chris is a friend of Mike. He says it was because I just posted to start a shit war, but that's BS. What happened was not ok and in the grand scheme of things he shouldn't be surprised when someone shows up on a public forum and gets upset at someone who is screwing with them, their money, their trust and their respect.

I should mention that I still get people who tell me I'm an asshole for calling Mike out (besides Mike calling me that repeatedly). How anyone can take that stance at this point is beyond my ability to reason or, honestly, care. People will believe what they wish to believe. Most of the people that have said that haven't spent money with Mike, nor have the heard all of the stories of the other people who are waiting or who had to take legal action to get their stuff back.

I also get lots of support, though, and that is something I sincerely appreciate. I can't say that enough. I came public with this mostly so nobody else here would end up in the same situation. The unfortunate reality is that I'm one of a bunch of people who are in a similar situation, some of which have resolved and some haven't. I waited too long, and for that I have to apologize. But I was trying to be nice and considerate with Mike, ultimately to the detriment of my own sanity and finances.
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Unread 02-04-2010, 02:10 AM   #140
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Quote:
Originally Posted by angus View Post
...I posted and got banned.
Way back in September I was looking into having Mike build me a guitar. While waiting weeks for him to respond to email, I ran across this thread and saw your posts the unjustified responses from others and your subsequent banning.

The issues that you (and Quicifer) have had with Mike are the most important reason why he didn't see a penny of the over $15k I've spent on guitars since 9/09.



I want to thank you for taking the knocks from people who support Mike while still being very patient and maintaining a calm demeanor.

I wish you luck with your final bass.
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Unread 02-04-2010, 09:25 AM   #141
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I'm really happy that I got out of my Sherman situation as well as I did. I sold the guitar and took a small loss on it. It was worth the loss just to be done with it. I don't need that kind of negative energy in my life.

And I'm sure that's the worst part right now, Angus... You just need some kind of closure!

Quote:
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I should mention that I still get people who tell me I'm an asshole for calling Mike out (besides Mike calling me that repeatedly). How anyone can take that stance at this point is beyond my ability to reason or, honestly, care. People will believe what they wish to believe. Most of the people that have said that haven't spent money with Mike, nor have the heard all of the stories of the other people who are waiting or who had to take legal action to get their stuff back.
I was amazed at the number of people who contacted me privately saying, "man, I didn't know other people were having problems with Sherman. I'm having <such and such problem>, but I'm afraid to speak up because I'm afraid I'll never see my money or my guitar."
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Unread 02-04-2010, 09:29 AM   #142
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Man, that's unfortunate. I hope things work out for ya! I know Sacha (enditol) had the same problem (lack of communication from Mike) with his build and ended up selling it off to someone else. He also got banned from Metalguitarist.org when he posted his negative experience with Mike.......
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Unread 02-04-2010, 11:02 AM   #143
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Yep- and that's an experience I haven't even heard! There are a lot of people with problems- I've just been TOO patient with it. It started in 2006, man! I'm sure he's a wonderful guy with his family and his friends, but he just can't run a business responsibly.

I hope everyone with current issues sees some relief soon.

Yeah Qucifer, the negative energy is the worst thing. I'd never be able to sell these basses because there just is zero market for this kind of thing, so I pretty much have to make the best of it. But they still need about $800 of work each, at least. I sold my Sirius guitar because I couldn't handle the negative energy.
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Unread 02-05-2010, 12:00 AM   #144
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Quote:
Originally Posted by angus View Post
I posted over there when I found out that Mike sold the guitar he built for me (as a thank you for the three builds early in his solo business, an apology for the long wait and to correct some design issues with the first 8 string) despite never even finishing my basses. I posted, because that happening despite everything he'd been promising me as far as instruments, dates, etc, just sent me over the edge and I felt like all trust was depleted by that point.

I posted and got banned. Chris is a friend of Mike. He says it was because I just posted to start a shit war, but that's BS. What happened was not ok and in the grand scheme of things he shouldn't be surprised when someone shows up on a public forum and gets upset at someone who is screwing with them, their money, their trust and their respect.

I should mention that I still get people who tell me I'm an asshole for calling Mike out (besides Mike calling me that repeatedly). How anyone can take that stance at this point is beyond my ability to reason or, honestly, care. People will believe what they wish to believe. Most of the people that have said that haven't spent money with Mike, nor have the heard all of the stories of the other people who are waiting or who had to take legal action to get their stuff back.

I also get lots of support, though, and that is something I sincerely appreciate. I can't say that enough. I came public with this mostly so nobody else here would end up in the same situation. The unfortunate reality is that I'm one of a bunch of people who are in a similar situation, some of which have resolved and some haven't. I waited too long, and for that I have to apologize. But I was trying to be nice and considerate with Mike, ultimately to the detriment of my own sanity and finances.
Yeah, after I posted that I got a couple of PMs from other people telling me you got banned over there. I also got neg rep earlier in the thread for asking if you received your instruments yet, so obviously some people are quite passionate about sticking up for Mike. Whatever the case, I just can't believe that what's happening is benefiting anyone. i.e. I can't imagine when Mike sees your bass in his shop he has a warm fuzzy feeling. You'd think he just wants to get the thing moved out the door for the same negative energy stuff you guys are talking about. Well, I personally think you are quite polite and reasonable about the whole thing. I'm probably going to catch Hell for it from some members, but I'd like you to keep us updated as to when you receive the bass. At this point I think I need closure!
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Unread 02-05-2010, 12:37 AM   #145
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The reason this thread is still open (and so heavily moderated) is because there's a lot of behind-the-scenes shit kicking around from people who have or haven't dealt with Mike personally and do or don't know what they hell they're talking about concerning what he is or isn't doing. It's frustrating to have to try and piece together what's real and what's just stupid schoolyard gossip. Qucifer, angus, etc seem to have legitimate complaints and have made reasonable attempts to sort things out with Mike, unlike others who just rant like idiots and write themselves off no matter how valid their complaint might be. Hopefully this thread is helping to keep the gossip and misinformation to a minimum. I can't speak for mg.org or pre-changeover ss.org but any recent complaints that have been dismissed or deleted were treated as such because they were baseless or unverified or just pointless shit-slinging, not because they were pro- or anti-anyone.

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Unread 02-05-2010, 12:54 AM   #146
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^^ Props to you guys for keeping it diplomatic and cleaned up while still leaving the thread open.
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Unread 02-05-2010, 11:39 AM   #147
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I'm another waiting customer. Maybe it's easier being patient when it's just been one year instead of three, and I don't quite get how this stuff happened (including seeing some builds finished quickly even though they were ordered later), but I still like Mike and I'm still excited and positive about my guitar. I knew from that start that since he is doing a one man show, at pretty damn generous prices, that things might not be so fast and that he might not always be able to be responsive or prompt, so I can accept my experience and respect that he has a life to live. But most importantly, let's use some common sense here... Mike doesn't have much to gain by delaying projects. I'm sure he cares about getting his final payments just as much as customers care about getting their instruments. He's also continued to crank out some great guitars that people have been really happy with (Chris, Lee, it looks like HotRoddedWoodenMill also). I just don't think it's fair if he's getting trashed if people aren't also aware of these things, even though some stuff I read in this thread still disappoints and baffles me.
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Unread 02-05-2010, 01:48 PM   #148
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^I don't think final payments come into play.
Usually (from my understanding) the final payment is made at completion, but that does not coincide with delivery.

Angus has paid in full.
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Unread 02-05-2010, 02:05 PM   #149
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I realize that, and that Angus' case is different that way but anyone worried that there is some bigger problem should just take it into account that Mike has a lot of incentive to get the guitars done, which I think he has been doing to the best of his ability for the number of orders he's taken. He is an excellent builder and I think that it's better if his customers are supportive and can tolerate minor setbacks, because ultimately it needs to work for him as a business for him to continue building. This applies to the more general concerns, not the Angus/QC thing, which I don't know about and can't comment on as a result.
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Unread 02-05-2010, 03:38 PM   #150
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Yeah, I mean minor setbacks don't even factor in at this point. The basses were in their current condition (current state of completion) with exception to pickup routes since March 2007. That's a long, long time ago. No progress since, and they were paid in full months before that point.

No amount of objective perspective can chalk that up to a one man operation, minor setbacks or some fluke.

Especially when a lot of customers are having serious problems. It's not one or two. Or three. Or four.

That's where the problem lies.

I'm not trying to tell you that you will have a bad experience or that you should be unhappy. In fact, I sincerely hope that you have a wonderful experience. I'm just trying to make people aware that everything is really not peachy by any means, and they should be extremely wary. They'll believe what they wish to believe, and that is perfectly acceptable to me.

I just think it's socially responsible to let people know what's going on. I've been perfectly fair about being clear when he does come through with things, and also when he doesn't. If he wishes to be a business that conducts itself publicly then he should be willing to accept the consequences of is actions when he does something that does not fall within any modicum of reputable business practices.

And people should be made aware of those situations, for everybody's good.
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