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| | #21 (permalink) |
| Lord of the Bubble Wrap ![]() Join Date: Nov 2006 Location: Va. Posts: 5,790
Real Name: Matt Main Seven: Carvin/Sherman (on order) Rig: GT10 -> Cube 30x Thanked: 73
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | Another +1 for you guys carrying Engl amps. They are great amps.... just make sure if you guys DO become an Engl dealer that you STOCK THE ENGL INVADER 100 please!!! That was my issue with Music123 and Musician's Friend.... they carry every model (including the SE models!) EXCEPT the Invader 100 which is the one Engl model I'm actually interested in. I was told by 3 different representatives that they couldn't even special order them, yet other local Engl dealers have them in their regular stock. Just a suggestion if they listen to you Ryan. ![]() |
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| | #23 (permalink) |
| ss.org Regular Join Date: Apr 2006 Location: North Manchester, IN Posts: 907
Real Name: Justin Main Seven: 7621W, 7421CF Rig: PodXT Live Thanked: 39
![]() ![]() ![]() ![]() ![]() ![]() ![]() | Just wanted to say, thanks for reaching out to us and fielding our requests/thoughts/ideas/what have you. I think you'll find that an open discourse like this will do nothing but help AMS, as frank falbo's presence here has demonstrated for Seymour/Duncan ![]() |
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| | #24 (permalink) |
| Walking Dead ![]() Join Date: Sep 2004 Location: La Grande, Oregon Posts: 1,322
Real Name: Christopher Main Seven: Ibanez RG 2027x Rig: Fractal Axe Fx Thanked: 8
![]() ![]() ![]() ![]() | Hey Ryan, I've been using you guys for years and I love both the service and selection. On the few times that I have had an issue with an order you guys took good care of it and it was easy as can be. |
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| | #25 (permalink) |
| Senior Member ![]() Join Date: Oct 2005 Location: Dixon Ca. Posts: 583
Main Seven: K7 Rig: Rivera khr100 w/sub Thanked: 13
![]() ![]() | I've been using you guys since 92 when I was stationed in alaska and the local fender shop charged sugg retail plus 20 percent. A guy told me about you guys and MF and MF pretty much screwed me on my first guitar order. The one in the picture in their catalog wasn't the actual guitar I ordered because "We don't have a pic of that one" so I had to spend another $50 to send it back and wait almost two months. I ordered my GNX4 from you guys about a week before the price went from $599 to $499 and you guys took $100 off the last payment. Which is just one of many good transactions I've had without any issues that can't be resolved.. Hopefully you can fix the problem with Zimbloth's account. I understand about not wanting to take too many returns but maybe they should keep longer customers histories and take that into account... |
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| | #26 (permalink) |
| Senior Member ![]() Join Date: Apr 2005 Posts: 2,814
Main Seven: Schecter A-7 Thanked: 23
![]() ![]() ![]() ![]() ![]() ![]() ![]() | The payment system is great. I end up buying elsewhere sometimes, because I can't find what I want there. I always hate to do that too. AAMOF, I think I'll go look around now. Ha. |
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| | #28 (permalink) |
| Cancer:The Crucifuct Join Date: Feb 2005 Location: Baltimore, MD Posts: 2,208
Real Name: Cancer Main Seven: Carvin 727 Rig: Pod XT/Boss vf-1/PA Thanked: 10
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | I have a question about policy: what does it take for a new manufacturer/maker to put in your catalog? We have quite a few builders here that we deal with directly and I always wondered how that process works. |
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| | #29 (permalink) |
| AMS CustomerService Join Date: Feb 2008 Location: Spicer, MN Posts: 37
Real Name: Ryan Rig: Epiphone Les Paul Thanked: 2 / 1
![]() | Most of the time what happens is our purchasers see something they like at trade shows such as NAMM. However, if you have a website or more information on your product please PM me and I will gladly pass it along for you. |
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| american musical supply, ams, customer service, q&a |
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