Then again, there's this:
Mass Effect 3 Player Files FTC Complaint Over Game's Ending | News & Opinion | PCMag.com
Mass Effect 3 director Casey Hudson didn't specifically mention the FTC complaint, but in his own post on the forums, he defended the game's ending while promising compelling new content over the next year.
"For the last eight years, Mass Effect has been a labor of love for our team; love for the characters we've created, for the medium of video games, and for the fans that have supported us. For us and for you, Mass Effect 3 had to live up to a lot of expectations, not only for a great gaming experience, but for a resolution to the countless storylines and decisions you've made as a player since the journey began in 2007," Hudson wrote. "So we designed Mass Effect 3 to be a series of endings to key plots and storylines, each culminating in scenes that show you the consequences of your actions. You then carry the knowledge of these consequences with you as you complete the final moments of your journey."
Bioware always intended the Mass Effect 3 ending to be "bittersweet," he continued, because "to do otherwise would betray the agonizing decisions Shepard had to make along the way."
*edit* seems less relevant after the article above (^) came out.