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i had the same issue yesterday and being a long time emg user, i just knew something wasnt wired right in it. You should beable to tap the string and it should sing. Everything was wired up and looked great, but the insides of the capacitor must have had a short or something, because when i would shift it around, you could totally hear it kick in. So i replaced the capacitor and it was all good. If you ask me, something isnt wired correctly or you got some bum cords or something.
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